Cancellation, Refunds, and Reissues

BuyAirTicket.com will follow supplier’s (Airline/ Hotel/ Others) policy for cancellation/ reissue/ refund. BuyAirTicket.com may charge customer with a fee for any kind of cancellation/ reissue/ other changes. For Domestic/ International flights, BuyAirTicket.com will charge BDT per person as standard cancellation fee. In case of date change/ reissue, BuyAirTicket.com will charge BDT per person for domestic/ international flights. In case of refund/ reissue, customer must inform BuyAirTicket.com 48 hours prior to travel date.

CHANGES TO FLIGHTS ALREADY PURCHASED

Any and all changes made to the itinerary are restricted and are subject to airline fare rules, whichever is more restrictive; most of our tickets, hotels, cars, packages and cruises do not allow any date or name changes after the booking is completed. BuyAirTicket.com does not guarantee, and shall not be responsible for, any bookings or reservations made or confirmed to you in the event that the original itinerary has been changed by the supplier pursuant to customer's request or supplier's schedule changes.

CANCEL AND EXCHANGE

Most of our airline tickets are 100% non-refundable. In certain cases, where the airline may allow cancellations, a credit may be valid towards a future ticket purchase by the same traveler on the same airline. Usually, the credit issued by the airline supplier has a specific expiration date, after which it cannot be used. We encourage you to discuss additional restrictions attached to your credit with a customer service agent. All such bookings where the cancellation may be permitted must be cancelled prior to the scheduled departure time of the first flight segment by calling our customer service center. We do not guarantee any cancellation. When you are ready to make your new booking and wish to use your airline credit, you will be required to the pay fare difference (if any), applicable airline penalties and any applicable BuyAirTicket.com post-ticketing fees. All such changes are governed by each airline's fare rules, policies and procedures, which are not under our control.