Tour Package Booking, Amendments, Cancelation, & Refund Policy

Thank you for choosing Buy Air Ticket Ltd. as your preferred travel agency for your international tour package booking. Please read the following policies carefully before proceeding with your international tour package booking:

  1. Booking Process:
    a. Customers can book international tour packages through our user-friendly website, mobile app, or visiting our office in person.
    b. Provide accurate and complete information during the booking process, including passenger details and contact information.

  1. Payment:
    a. Full payment is required at the time of booking to confirm your reservation.
    b. We accept various payment methods, including credit/debit cards, bank transfers, and mobile payment options.

  1. Booking Confirmation:
    a. Upon successful payment, customers will receive a confirmation email with detailed booking information.
    b. Verify the booking details and contact us immediately if any discrepancies are found.

  1. Amendments:
    a. Amendment requests, such as changes to travel dates or passenger names, may be accommodated based on availability and are subject to additional fees.
    b. Customers must notify us of any amendments at least 15 days before the scheduled departure date.

  1. Cancellation:
    a. Cancellation requests must be submitted in writing through our customer support email.
    b. Generally, tour package cancellation is not possible most of the time. However, if possible, cancellation charges may apply, and the refund amount will be processed according to the specific hotel booking policy, airline policy, and tour package policy. 

  1. Refund Policy: 
    a. Refund eligibility will be determined and processed according to the specific hotel booking policy, airline policy, and tour package policy.
    b. Refunds will be processed promptly, and the timeline may vary depending on the payment method used.
    c. In the event of a tour cancellation by Buy Air Ticket Ltd. due to unforeseen circumstances, customers will receive a full refund.
    d. Refunds, if applicable, will be credited to the original payment method within a specified timeframe.

  1. Payment Disputes:
    a. If you believe there is an error in the payment transaction, please contact our customer support team immediately.
    b. Chargebacks initiated without prior communication may result in cancellation of the booking.

  1. Force Majeure:
    a. Buy Air Ticket Ltd. is not liable for any delays, cancellations, or disruptions caused by unforeseen circumstances, including but not limited to natural disasters, political instability, or acts of terrorism.

  2. Travel Documents:
    a. It is the customer's responsibility to ensure that all necessary travel documents, such as passports and visas, are valid and up-to-date.
    b. Buy Air Ticket Ltd. will not be held responsible for any issues arising from incomplete or inaccurate travel documents provided by the customer. 

  1. Health and Travel Insurance:
    a. Customers are strongly advised to purchase comprehensive health and travel insurance to cover unforeseen circumstances during the trip.
    b. Buy Air Ticket Ltd. is not liable for any medical expenses or losses incurred during the tour.

  1. Tour Itinerary:
    a. The tour itinerary is subject to change due to unforeseen circumstances, such as weather conditions or local events.
    b. Buy Air Ticket Ltd. will make reasonable efforts to inform customers of any significant changes to the itinerary.

  1. Customer Support:
    a. Our customer support team is available to assist with any queries or concerns related to your international tour package booking.
    b. Contact details for customer support can also be found on our website or in the confirmation email.

By proceeding with the booking, you acknowledge and agree to abide by the terms and conditions outlined in this International Tour Package Booking Policy. Buy Air Ticket Ltd. reserves the right to update these policies without prior notice.

Safe travels!